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Find out how to reduce the risk of avoidable property damage and personal injury
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Make sure each staff member knows what to do in a crisis |
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Keep simple misunderstandings from erupting in violence |
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Identify day-to-day personal conflicts
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Explore ways to exert control while negotiating a "win-win' resolution |
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What You Need to
Know About Managing Difficult People and
Crisis Situations
Cost:
Clients -
$109 Early Bird Special: $89
Non-Clients - $139 Early Bird Special: $119
Early Bird Special: Save $20 if we receive payment at least
five working days before the seminar date!
Wouldn't it be nice if staff, residents and vendors never complained, never had
or were problems, got along and did what you wanted them to do?! Too bad it doesn't
work that way! We'll help you find ways to de-escalate conflicts while staying sane
and in control.
You should also be ready to handle large scale problems that can happen on any property
anytime, such as fire, flood, criminal acts, earthquake, or hazardous conditions.
We'll talk about the risks and the steps you can take to prepare for and manage
these crises.
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