Statewide law firm is currently seeking a dynamic Case Manager for our Irvine office. With 40 years working in the California legal industry and 5 offices statewide, our firm has experienced continuous growth. It is our firm’s mission to provide the highest quality, cost-effective legal services to our clients.
To assist and respond to clients and attorneys, as well as ensure timely follow up on inquiries of a non-legal nature. Position is one of case management and administration of unlawful detainer lawsuits. The Case Manager position is critical to ensuring ongoing client business.
Position is full-time, Monday-Thursday; 8:30am-5:30pm; Friday 8:30am-5:00pm.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
This position involves high volume phone and email contact with the courts, sheriff departments, and internal and external clients to provide timely status and other deadline-oriented information. Majority of client contact is conducted by phone and e-mail. Daily updating of case files. Case Managers ensure timely responses to client questions and concerns. Case management includes billing responsibilities on an as-needed basis.
This position also provides coverage for the receptionist during breaks and as needed on a rotating basis.
Minimum typing speed of 45 words per minute. Strong administrative experience, exceptional customer service skills, versatile computer skills, and ability to multi-task. Professional telephone demeanor in a fast paced, deadline-oriented environment. Ability to work as a team player.
Some legal knowledge. Experience in billing (or billing certification), case management, or property management. Customer service background in a high-volume phone environment. Unlawful detainer experience is a plus.
Please send salary requirements.
We offer a rewarding work environment with a commitment to creating long-term relationships with our clients by providing excellent customer service. Our firm values a work/ life balance and fosters a culture of professional growth and opportunities. We provide a comprehensive compensation package which includes medical, dental, and vision insurance, 401(k), paid vacation and sick time. We are an Equal Employment Opportunity Employer that values diversity in our workplace.
If you meet the requirements above and would like to apply for this position, please submit your resume and salary requirements for consideration.