We are an established real estate law firm with offices across California. Our San Diego office is looking for a Client Service Representative to join our fast-paced team. If chosen as the successful candidate, you will be responsible for reviewing collections accounts for accuracy and completeness and processing a high-volume of documents relating to incoming collection files. There will be heavy contact with clients, verbally and in writing, to request documents and answer questions.
About Us:
With over 40 years in the California legal industry and five offices statewide, our firm was founded on a commitment to customer service that has flourished within our culture of inclusion and diversity. We believe in working hard for our clients each day and in taking care of our employees so they are empowered to do their very best work. It is our mission to provide the highest quality, cost-effective legal services to our clients.
Responsibilities:
Provide administrative and paralegal support for the Business and Real Estate practice group with efficient and timely production of all requested work product to ensure that clients are provided the highest level of service on a daily basis. Job functions include, but are not limited to,
- Preparation of legal documents,
- Sorting and scanning mail
- Calendaring and confirming appointments,
- Serve, copy and file documents with the court
- Transcription
- New client intake
- Filing
- Managing a busy workload
- Preparing and finalizing pre-bills
- General administrative and paralegal support for the attorneys
Qualifications:
We are looking for candidates with the following qualifications:
- General business litigation experience
- Paralegal certificate
- Familiarity with ProLaw or other type of document management system
- Must type 70+ WPM
- Extremely well organized and ability to multitask
- Must be an outgoing individual with well-developed interpersonal and client service skills
- Strong written/verbal communication skills
- Ability to work with inflexible deadlines/high-volume workload
The following qualifications are preferred:
- Knowledge of federal, state and appellate procedure pertaining to format and timing of discovery, trial, disclosures and pleadings.
Schedule:
Position is full-time, Monday-Thursday; 8:30am-5:30pm; Friday 8:30am-5:00pm.
We currently offer a hybrid in-office/remote work model in accordance with our COVID-19 Temporary Remote Work Policy. New hire employees will complete the majority of their onboarding and training in-office as deemed necessary for the position by the firm before transitioning to a possible hybrid schedule under this policy, subject to approval by their supervisor.
Why Work for Us?
Our firm offers a rewarding work environment that values a work-life balance and fosters a culture of professional growth and opportunities. We provide a comprehensive compensation package that includes medical, dental, vision, life, and disability insurance, 401(k), paid vacation, and sick time.
What employees are saying about working with us:
- “The people, atmosphere, culture, and work/life balance are great.”
- “I always feel included, respected, and a part of the team.”
- “I have been given so many opportunities to grow and have learned so much.”
Compensation:
The pay range for this position is $20.00 to $25.00, depending on experience.
We offer a rewarding work environment with a commitment to creating long-term relationships with our clients by providing excellent customer service. Our firm values a work/ life balance and fosters a culture of professional growth and opportunities. We provide a comprehensive compensation package which includes medical, dental, and vision insurance, 401(k), paid vacation and sick time. We are an Equal Employment Opportunity Employer that values diversity in our workplace.
Application Process:
To apply, please submit the following:
- Resume
- Salary Requirements
- Typing Speed
Candidates who meet the criteria for the position will be contacted for the next step in the hiring process. Interviews are currently being conducted by phone or video with possible in-person interviews for finalist candidates.
We are an Equal Employment Opportunity Employer that values diversity in our workplace.
Health and Safety:
We are committed to ensuring a safe and healthy workplace for our employees and visitors alike. Our internal safety measures include alternating schedules, socially-distanced office spaces, plexiglass shields, and frequent sanitization.