Statewide law firm is currently seeking an energetic Client Service Representative with superb organization skills for our San Diego office. With 40 years working in the California legal industry and 5 offices statewide, our firm has experienced continuous growth. It is our firm’s mission to provide the highest quality, cost-effective legal services to our clients.

POSITION PURPOSE:

To review accounts opened in Collection practice for accuracy and completeness, and process a high-volume of scanned documents and/or paperwork related to collection files incoming to the department on a daily basis.

Position is full-time; 8:00am-5:00pm Monday-Friday.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Review newly opened files for accuracy and completeness.  To read, handle and respond as appropriate to any incoming responses from clients to document requests or inquiries, including but not limited to email, on a daily basis. Heavy communication via phone and email with clients to obtain all necessary information and documents, organize reports, calculate and total invoices, redact documents, and enter appropriate notes into databases.

Position requires strong attention to detail, great communication skills, ability to operate well both as a team player and on individual tasks, and ability to multi-task and operate against inflexible deadlines.

Reliable attendance, where work is performed and completed at the office, is required.

REQUIRED:

  • Minimum typing speed of 40 WPM
  • Knowledge of Microsoft Word, Outlook, and Excel

PREFERRED:

  • Previous client service experience
  • Previous rental housing industry experience

COMPENSATION:

Please send salary requirements.

We offer a rewarding work environment with a commitment to creating long-term relationships with our clients by providing excellent customer service. Our firm values a work/ life balance and fosters a culture of professional growth and opportunities. We provide a comprehensive compensation package which includes medical, dental, and vision insurance, 401(k), paid vacation and sick time. We are an Equal Employment Opportunity Employer that values diversity in our workplace.

If you meet the requirements above and would like to apply for this position, submit your resume and salary requirements for consideration.

Application Form

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